Order Delivery
At Monkey Store, we are committed to ensuring a smooth and efficient delivery process for your orders. Here’s what you need to know about our order delivery policy:
Delivery Time:
- Immediate Delivery: Approximately 50% of our products are delivered instantly after your order is placed. This means that once you complete your payment, you can expect to receive your product right away.
- Extended Delivery Time: The remaining 50% of products may take a bit longer to deliver. Delivery times for these products can range from 15 minutes to 7 days. This additional time may be required for quality assurance, product availability, custom creation, and other factors.
Order Volume:
- High Demand: During periods of high demand, there might be some delays. We understand that waiting can be inconvenient and appreciate your patience. We are working diligently to process and deliver orders as quickly as possible.
Important Notes:
- Product Availability: In case a product is out of stock or unavailable, and you do not wish to wait for its restock, you may cancel your order and receive a full refund.
- Order Issues: If the issue with your order originates from the store’s side, we will address it promptly.
Contact Us:
- If you encounter any issues or have questions about your order, please reach out to our customer service team via Instagram. We are here to assist you and ensure your satisfaction with our services.
Thank you for choosing Monkey Store. We hope you enjoy your shopping experience with us and appreciate your understanding and patience.
