Hello everyone,
We want to reassure you about the order delivery process with us. We’d like to clarify a few things and be transparent with you like friends, so you’re always well-informed.
Order Delivery Time:
The good news is that approximately 50% of the products we have are delivered to you immediately after placing your order. So, if you order something, you can generally expect it to arrive right after payment.
However, about 50% of the products might take a bit longer. This means it could take anywhere from 15 minutes to 7 days to complete preparation and arrangement. This is because sometimes we need extra time to ensure quality, or due to factors related to product availability, custom production, and design specifically for you, among other reasons.
Order Volume:
Currently, we are experiencing high order volumes, which may cause some delays. We understand that waiting can be frustrating, and we appreciate your patience in advance. We are working diligently to handle orders as quickly as possible and assure you that we are doing our utmost.
Just a Note:
We want to emphasize that, as a company committed to integrity and honesty, we take our responsibilities seriously. Your rights are protected, and if you encounter any issues, please do not hesitate to contact us on Instagram. We are here to assist you and ensure your satisfaction.
If you have any inquiries or questions, our customer service team is available on Instagram and ready to assist you at any time.
Thank you for your support and trust in Monkey Store. We hope you have a great experience with us.
Your friends at Monkey Store
